Advanced Endpoint Protection (AEP)
Advanced Endpoint Protection (AEP) is a software solution that provides next-generation protection of endpoints through the use of artificial intelligence and machine learning to identify malware.
Request assistance or support via the ServiceNow Customer portal. Click on ADOA-ASET Service Desk. Select I Need Help.
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Converged Endpoint Management (XEM)
Converged Endpoint Management (XEM) platforms provide unrivaled access to real-time asset visibility and the ability to patch at scale with certainty (including devices that are on or off-network or VPN). XEM brings IT Operations, Security, and Risk Management teams together – with a single platform for complete visibility, control, and trust in IT decision-making.
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Email Encryption
Email Encryption allows email messages and attachment to be easily protected while maintaining control wherever they are shared.
Customers can request assistance or support via the ServiceNow Customer portal. Click on ADOA-ASET Service Desk. Select Enterprise Applications then Google Support then Google Virtu.
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Multi-Factor Authentication (MFA)
Multi-Factor Authentication (MFA) is a security mechanism that requires multiple factors of authentication to verify a user's identity for a login or other transaction.
Request assistance or support via the ServiceNow Customer portal. Click on ADOA-ASET Service Desk. Select I Need Help.
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Anti-Phishing
This service provides the capability for an agency security team to conduct simulated phishing attacks against their employees, or have them conducted by Cyber Command.
Request assistance or support via the ServiceNow Customer portal. Click on ADOA-ASET Service Desk. Select I Need Help.
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Security Awareness Training (SAT)
Security Awareness Training (SAT) features user-friendly online training courses that cover the latest cybersecurity best practices to educate employees on how to keep state data and devices safe.
Request assistance or support via the ServiceNow Customer portal. Click on ADOA-ASET Service Desk. Select I Need Help.
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Security Operations Center (SOC)
A Security Operation Center (SOC) is a function within Cyber Command which employs people, processes, and technology to continuously monitor the security posture and potential threats to the State, while preventing, detecting, analyzing, and responding to cybersecurity incidents.
Customers can request assistance or support by contacting the Arizona Security Operations Center at azsoc@azdohs.gov.
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Server Hardening
Cyber Command provides the tools for agencies to evaluate their systems against a variety of hardening guidelines and provides a detailed report of the security risks associated with any identified gaps.
Request assistance or support via the ServiceNow Customer portal. Click on ADOA-ASET Service Desk. Select Enterprise Security then Server OS Hardening.
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Vulnerability Management
Vulnerability Management tracks an agency or board’s overall exposure to cyber risk and generates a score and visual representation at both the organization and asset level.
Request assistance or support via the ServiceNow Customer portal. Click on ADOA-ASET Service Desk. Select I Need Help.
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Web Application Firewall (WAF)
A web application firewall (WAF) helps protect web applications by filtering and monitoring traffic destined for your web applications from the Internet.
Request assistance or support via the ServiceNow Customer portal. Click on ADOA-ASET Service Desk. Select I Need Help.
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Web Content Filtering (WCF)
Web Content Filtering helps protect users from accessing websites known to pose security risks and can also be used to control the web-based content a user can access.
Request assistance or support via the ServiceNow Customer portal. Click on ADOA-ASET Service Desk. Select I Need Help.
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